Compare Priority / Basic Support Benefits

Training/ Support/ Set Up Training & Priority Support Priority Support Basic Support 1 Single User Licence for either Auctionitis or TRADAR Free upgrades for 12 months Install on multiple PC's Shift data between PC's with XML Manager Set up / getting started support via e-mail Membership to Auctionitis e-Community Free help documents & downloads Preferential e-mail support - guaranteed same business day. *first come basis Access to phone support    Training - onsite or via the web     Full installation, set up, importing existing TradeMe auctions, set up listing strategies

We can tailor a package deal for multiple TradeMe usernames, priority support and training, so please talk to us or buy Auctionitis now

What does Priority Support Cover?

There are several different support licencing options available.  Take your time to choose the best options for your business needs. The options detailed are available for both Auctionitis & Tradar.

Priority Support is recommended for clients who list regularly and require a fast response to enquiries and for those with limited computer/windows skills.  

• Guaranteed same business day personalised e-mail support with access to telephone support when required - your enquiry will be "top of the queue"
• Eligibility for a discounted rate on all extra support/training as required
• Your suggestions for improvements to Auctionitis will be given priority where practical
• We will work with you to modify existing features to your requirements or advise you on ways to get the best out of Auctionitis and TradeMe